Perfect Collect - Lost $60 on eBay seller, Perfect-Collect. No refund. No product.

Perfect-Collect is an art reproduction company out of Hong Kong.They had a gorgeous ad for a portrait on canvas that I wanted.

Perfect-Collect advertised fabulous artists to reproduce artwork. When received, portrait looked like a paint-by-numbers painting by a five-year-old. Contacted company, was offered a refund of $20. Refused and sent back portrait according to instructions.

Perfect-Collect claims they never received returned portrait. EBay and Paypal have short time limits to open a case even when dealing with an out of the country seller. No help. Out $60 plus $20 return costs.

Photo included is how portrait SHOULD have looked.Unfortunately, I did not take picture of hideous portrait that was sent before I mailed it back.

This review is a subjective opinion of a user.
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Monetary loss:
Product or service
Horrible Workmanship
Review category
Professional Services
review #455580 by
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Jul 30, 2015 #1013604

Oh sure. EBay will help you alright. I remember buying a laptop computer from eBay. Seller never sent the computer. PayPal gave me the run around. Seller wouldn't answer my emails. EBay ignored me. Until my states attorney general got involved.

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Ebay refunded

Nov 03, 2013 #737138 Montgomery, Alabama

Ebay will help you, IF you have a tracking number as stated in their instructions! Do you have that number?

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Nov 03, 2013 #737192

I have a customs number which is what my post office assured me was all I needed. Tried to get tracking number. No luck. Neither eBay nor PayPal would help because of their 45-60 day time frames to file a complaint. Portrait did not arrive until day 40, was sent back but that takes a couple of weeks, and sorry, time was up.

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